Once hired, new recruits receive additional training in Walkers methods, procedures, protocols and standards, with emphasis on effective patrolling, human relations, and incident management and reporting.
Where clients have special needs, additional classroom, online, and on-the-job training is provided to suit the particular requirement of the situation. For example, security guards in health care settings receive IAHSS (International Association of Health Care Security and Safety) training. Other special training programs may cover aspects of law enforcement, first aid, and non-violent crisis intervention, or other topics according to need.